Legal
Privacy Policy
Last updated: January 1, 2026
1. Introduction
At Unsidra (“Unsidra”, “we” or “our company”), we attach great importance to protecting your personal data. This Privacy Policy explains what data we collect, how we use it and how we protect it when you use the unsidra.com website and our related services (the “Platform”).
2. Data We Collect
2.1 Data You Provide Directly
- Name, surname and contact details (email, phone)
- Company/store name and billing details
- Account password (stored encrypted)
- Support requests and communication history
2.2 Automatically Collected Data
- IP address and browser information
- Platform usage and browsing data
- Cookies and similar tracking technologies
2.3 Integration Data
When you connect your store to Unsidra, we access the customer and order data needed to deliver the service. This data is processed only to provide marketing services on your behalf.
3. Purposes of Use
- Providing and improving platform services
- Generating AI-assisted marketing suggestions
- Providing customer support and technical help
- Fulfilling legal obligations
- Security and fraud prevention
4. Data Sharing
We do not sell your personal data to third parties. We share data only in these cases:
- With business partners needed to deliver the service (hosting, email infrastructure, etc.)
- With competent authorities where required by law
- With parties you specify with your explicit consent
5. Data Security
We use industry-standard security measures to protect your data: SSL/TLS encryption, access controls, regular security audits and encrypted data storage.
6. Your Rights
Under Law No. 6698 (KVKK) you have the following rights:
- To learn whether your personal data is being processed
- Access your data and request a copy
- Ask for incorrect data to be corrected
- Request deletion of your data (right to be forgotten)
- Object to data processing
To exercise these rights: help@unsidra.com